Shipping Policy

Shipping Policy – The Organic Expert

At The Organic Expert, we strive to deliver your orders as quickly, safely, and reliably as possible. Below is an overview of our shipping process and guidelines:

1. Order Processing Time

All orders are processed within 1–2 business days from the time of purchase. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Once dispatched, deliveries usually take 3–4 business days, depending on your location and the courier service. Please note that delivery timelines may vary and delays caused by third-party logistics providers are beyond our control.

3. Shipping Coverage

Currently, we only deliver within Pakistan. We are working on expanding to international destinations soon. Stay connected with us for updates!

4. Delivery Issues

In case of any delivery-related concerns—such as lost, delayed, or damaged packages—please reach out to us immediately at info@theorganicexpert.com. We’re here to help resolve the issue promptly.

5. Shipping Address Accuracy

Please double-check that your shipping address is complete and accurate before confirming your order. The Organic Expert is not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

6. Returns & Exchanges

For information regarding returns or exchanges, please refer to our Returns & Refund Policy page.